Last updated: July 18, 2024

At The Essex Way Clinic, we value your privacy and are committed to protecting your personal information. This privacy notice explains how and why we collect, store, use, and share your information when you use our services.

1. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

- Express an interest in obtaining information about our services

- Participate in activities on our website

- Contact us directly

The personal information we collect may include:

- Names

- Phone numbers

- Email addresses

- Contact preferences

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information may include:

- IP address

- Browser and device characteristics

- Operating system

- Language preferences

- Referring URLs

- Device name

- Country and location

- Information about how and when you use our website

2. How We Process Your Information

We process your personal information to:

- Provide, improve, and administer our services

- Communicate with you

- Ensure security and prevent fraud

- Comply with legal obligations

3. Legal Bases for Processing Your Information

We only process your personal information when we have a valid legal reason to do so, such as:

- With your consent

- To comply with laws

- To provide you with services

- To fulfill our contractual obligations

- To protect your rights

- To fulfill our legitimate business interests

4. Sharing Your Personal Information

We may share your information in specific situations and with third parties, including:

- Business transfers (e.g., mergers, sales)

- Service providers who process information on our behalf

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can learn more about how we use cookies in our Cookie Policy.

6. Retention of Your Information

We keep your personal information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law. When we no longer need your personal information, we will delete or anonymise it.

7. Children’s Privacy

We do not knowingly collect data from or market to children under 18 years of age. If we learn that we have collected personal information from a child under 18, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

- The right to access and obtain a copy of your personal information

- The right to request rectification or erasure of your personal information

- The right to restrict the processing of your personal information

- The right to object to the processing of your personal information

You can exercise these rights by contacting us at [email protected]

9. Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) signals as no uniform technology standard for recognising and implementing DNT signals has been finalised.

10. California Residents’ Privacy Rights

If you are a resident of California, you have specific rights regarding access to your personal information. You can request information about the categories of personal information we have disclosed to third parties for direct marketing purposes and the names and addresses of those third parties. You also have the right to request the removal of unwanted data that you publicly post on our website.

11. Updates to This Privacy Notice

We may update this privacy notice from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated 'Last updated' date and will be effective as soon as it is accessible.

12. Contact Us

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

The Essex Way Clinic, Aveley House, Arcany Road, South Ockendon Essex RM15 5SX

13. Reviewing, Updating, or Deleting Your Information

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at [email protected]

Thank you for trusting The Essex Way Clinic with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience with our services.